In Berlin, reputation decides who gets the table. A new café opens in Neukölln every week, and a single Google review can tip a Kreuzberg dinner reservation toward the restaurant next door. Whether you run a brunch spot in Friedrichshain, a bike workshop in Wedding or a studio in Prenzlauer Berg — 70% of customers check reviews first, and they rarely give a second chance to a business that stayed silent. Every unanswered review is a Berliner walking straight to your competitor.
from €59/mo · 14 days free — no credit card required, cancel anytime.
Built for Berlin’s local battleground
Three ways Whirlwind keeps your reputation ahead of the city’s pace.
Google, TripAdvisor, Yelp — each review gets a professional reply in German or English within two hours, weekends included. While the restaurant across the street lets a complaint sit until Monday, you’ve already turned a critic into a regular.
Avg. first response: 47 minThe moment your average slips or a one-star lands, you know — with context and a suggested fix attached. Catch the issue before the Sunday brunch rush turns one bad experience into a reputational trend on Google Maps.
Alert latency: under 5 minWe monitor the ratings and review velocity of your closest rivals — the café on the same Kiez, the salon two U-Bahn stops away. See their momentum shift before it shows up in your foot traffic, and act while the window is open.
Up to 5 rivals monitoredNo obligation · Report in 48 hours
We scan your listings across Google, TripAdvisor and Yelp, benchmark you against five nearby competitors in your Kiez, and send a plain-language report: what’s helping you, what’s quietly costing you customers, and what to fix first.
from €59/mo · 14 days free · no credit card required
Simple pricing, Berlin-sized
from €59/mo · 14 days free
One flat rate covers monitoring, 2-hour replies, alerts and competitor tracking. Start free, upgrade when the reviews start working for you.
Get your free reputation auditSee how your street's reputation compares — free, 60 seconds.