In a city of over 200,000 businesses — from Soho restaurants and Shoreditch coffee roasters to Camden boutiques and Mayfair salons — your reputation is decided one review at a time. 70% of customers check reviews first before choosing where to spend their money in London. Whirlwind watches every platform, every hour, so a single unanswered complaint never costs you a table, a booking or a regular.
Whether you run a gastropub in Islington, a barbershop in Peckham or a design studio in Clerkenwell — the rules are the same: respond fast, spot trouble early, know what the competition is doing.
New Google, TripAdvisor or Deliveroo review? Our team drafts and posts a brand-perfect reply within two hours — in your tone of voice, day or night. Because a diner deciding between you and the place next door in Covent Garden won't wait until tomorrow.
The moment your star average slips or a 1-star review lands, you get an instant alert with context and a suggested response path. Catch a bad week on Trustpilot before it becomes a bad quarter — and before it shows up when locals search your street.
We track the ratings, review volume and response habits of rival businesses in your borough. When the café two doors down starts replying to everything or surges on OpenTable, you'll know exactly why — and exactly what to do about it.
In 48 hours we'll map every review mentioning your business across Google, TripAdvisor, Yelp, Facebook and sector platforms — score your response rate, benchmark you against three nearby competitors, and hand you a prioritised fix list.
Get your free reputation auditPricing after your trial: from €59/mo · 14 days free — cancel anytime.
See how your street's reputation compares — free, 60 seconds.