From the café terraces of Kampa to the bistros of Vinohrady, from the boutiques of Pařížská Street to the workshops of Karlín — Prague's local businesses live and die by their reviews. A tourist deciding between two restaurants near Old Town Square, a Prager choosing a plumber in Smíchov, a visitor picking a spa in Malá Strana: they all make that call in seconds, based on stars.
Every unanswered one-star review sits at the top of your profile like a broken sign over your door. In a city where millions of visitors and locals search every day, silence is the most expensive reply you can give.
70%of customers check reviews first — before they check your menu, your prices or your website.