From Laugavegur boutiques to Old Harbour tour desks, Reykjavik businesses live and die by their star ratings. We watch every platform around the clock, draft replies in under two hours, and alert you the moment your reputation moves.
A single summer weekend docks cruise ships at Skarfabakki and fills the Old Harbour with visitors — and nearly every one of them is holding a phone full of star ratings. Restaurants along Laugavegur, cafés in 101, guesthouses, geothermal spas, whale-watching operators, hair salons and hardware stores all compete in the same feed.
Roughly 70% of customers check reviews first before choosing where to eat, shop or book. One unanswered one-star review from a disappointed traveler can echo through an entire season; a steady stream of fast, warm replies compounds like interest. In a city this size, word travels fast — online faster still.
The moment a new review lands — Google, TripAdvisor, Facebook, Yelp — you get a drafted, on-brand response within two hours, in English or Icelandic. While competitors let feedback sit overnight, you're already the business that answers.
If your average slips even a tenth of a star, or a scathing review lands below your threshold, you know in minutes — not at month-end. Catch the pattern early: a slow kitchen, a missed pickup, a billing hiccup — fix it before it becomes a trend.
Track how rival restaurants, shops and services across Reykjavik are trending: their rating velocity, review volume, response times, and what guests praise or slam. Spot the gap they're leaving open — and take it.
We'll map every listing your business has in Reykjavik, score your current ratings across platforms, benchmark you against five nearby competitors, and hand you a prioritized fix list. Results within 48 hours — no strings attached.
Free · No credit card · Human reply within 48 hours
from €59/mo
· 14 days free
Cancel anytime. Every plan includes full platform coverage for your Reykjavik business — no per-seat fees, no surprises.
See how your street's reputation compares — free, 60 seconds.