In Rome, reputation is everything. A trattoria in Trastevere, a boutique in Monti, a B&B near the Colosseum, a plumber in Prati — every one of them competes daily on reviews before a single customer walks through the door. 70% of customers check reviews first — and in a city where millions of visitors and locals compare options on Google and TripAdvisor every day, one ignored one-star review can cost you a season of bookings.
From Testaccio food tours to Via del Corso retail, Roman businesses live and die by what people say online. Whirlwind keeps you ahead of it.
A tourist leaves a glowing note about your carbonara at lunch — or a complaint about the wait. We draft and post a personalized reply within two hours, in Italian or English, so every reviewer feels heard while it still matters.
Always-on response deskThree bad reviews in a week can sink a Trastevere osteria's ranking overnight. The moment your average dips or a suspicious review pattern appears, you get an alert — with context and a suggested action plan, not just a number.
Real-time alertsKnow when the rival enoteca on your street climbs to 4.8★, when the hotel two blocks away starts replying to everything, and which keywords their guests mention that yours don't. See exactly where you stand in your Roman neighborhood.
Neighborhood-level intelRestaurants, bars and gelaterias competing on TripAdvisor rankings and tourist footfall.
Boutiques, vintage shops and cafés where a single viral review swings weekend traffic.
Professional services, clinics and offices judged by locals who read every reply.
Hotels, B&Bs and tour operators whose season lives or dies on booking-platform ratings.
We'll scan your business across Google, TripAdvisor and TheFork, benchmark you against nearby competitors, and send a plain-language report of what's helping — and quietly hurting — your rating.
Delivered in 48 hours · No card required · From €59/mo · 14 days free
Everything your Roman business needs, one flat rate.
Cancel anytime · No setup fee
See how your street's reputation compares — free, 60 seconds.