On Vitosha Boulevard or in Lozenets, your next guest reads what strangers wrote before they ever read your menu. Sofia tracks every review across Google, Facebook and TripAdvisor for your Sofia business — and makes sure nothing sits unanswered while a competitor down the street replies first.
From €59/mo · 14 days free · no card required
Sofia's locals and its waves of weekend visitors don't wander — they search. A mehana in Kapana-style backstreets off Serdika, a hair salon in Studentski grad, a bike shop near South Park, a dentist on Evlogi Georgiev: they all compete in the same scroll. Roughly 70% of customers check reviews first, and most won't even open the second page of results. In a city where one bad week of unanswered reviews can bury you beneath the place two doors down, silence is expensive.
A tourist deciding between your restaurant on ulitsa Rakovski and the one next door sees who answers. Every new review gets a professional, on-brand reply drafted within two hours — approved by you or fully automated. Happy customers feel heard; angry ones get de-escalated before they spiral.
Your average rating is a live asset. If your score dips below your threshold — three 1-star reviews after a staff change, a burst of complaints about delivery to Mladost — you get an instant alert with the likely cause, so you fix the problem in days instead of discovering it in next quarter's revenue.
Know exactly what the other cafés on Vitosha Boulevard or the rival gym in Lozenets are doing: their rating trends, their review velocity, the keywords guests use to praise them. When they slip, you'll know where to win. When they surge, you'll know why — before it shows up in their foot traffic.
We'll scan your Sofia business across every major review platform and send you a plain-language report: your current score, response gaps, and the three fastest wins. Free, no obligation.
Get your free reputation auditThen keep it from €59/mo · 14 days free trial included
See how your street's reputation compares — free, 60 seconds.