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Replies within 2 hours
Every review — praise or complaint — gets a professional response in under two hours,
in Croatian or English. A guest who left a harsh note after dinner on Tkalčićeva sees
you cared before they've even finished their morning kava.
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Rating-drop alerts
The moment your average slips — three bad reviews in a week, a sudden one-star wave —
you get an instant alert with the source and suggested fix. Catch problems at the
counter, not at the end of the season.
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Competitor moves
Track how rival venues in your district are rated, reviewed and answered. When the
konoba two streets over starts climbing past you, you'll know exactly why — and what to do about it.